Last updated: February 2026
BillCrux provides automated analysis of Zendesk ticket data exported as CSV files. The service generates audit reports identifying potential billing discrepancies in Zendesk AI automated resolution charges.
Reports are generated algorithmically based on the data you provide. BillCrux does not guarantee the accuracy, completeness, or reliability of any findings. Results are informational and should be independently verified before taking action. BillCrux does not provide financial, legal, or accounting advice.
You agree to use BillCrux only for analyzing your own organization's Zendesk data, or data you are authorized to analyze. You agree not to:
BillCrux is provided "as is" without warranties of any kind, express or implied. In no event shall BillCrux be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to lost revenue, billing disputes, or decisions made based on report findings.
The audit algorithms, report format, and analysis methodology are proprietary to BillCrux. Your uploaded data remains yours. Reports generated from your data are yours to use, share, and distribute.
BillCrux is an independent service. It is not affiliated with, endorsed by, or connected to Zendesk, Inc. "Zendesk" is a trademark of Zendesk, Inc.
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance.
Questions? Email [email protected].